Team

Platform

Results

Security

Built for Long-Term Care Pharmacy

From order to verification in minutes.

From order to verification in minutes.

From order to verification in minutes.

Baselayer is an AI-powered workflow platform for long-term care (LTC) pharmacies. It integrates with your pharmacy management system (PMS) to give real-time visibility across your operation, so teams process orders faster, reduce errors, and cut operating costs.

Human in the loop

Your best techs run the bots.

Your best techs run the bots.

Your best techs run the bots.

Pharmacy technicians can now process 3x the prescription volume.

Bots do the work

Triage, intake, and order entry run automatically, around the clock.

Your techs run the bots

Technicians deploy bots based on throughput and volume, and resolve every exception.

Your techs run the bots

Technicians deploy bots based on throughput and volume, and resolve every exception.

Bots do the work

Triage, intake, and order entry run automatically, around the clock.

Your techs run the bots

Technicians deploy bots based on throughput and volume, and resolve every exception.

Your techs run the bots

Technicians deploy bots based on throughput and volume, and resolve every exception.

Bots do the work

Triage, intake, and order entry run automatically, around the clock.

Your techs run the bots

Technicians deploy bots based on throughput and volume, and resolve every exception.

Your techs run the bots

Technicians deploy bots based on throughput and volume, and resolve every exception.

THE PLATFORM

Your entire pharmacy

operation, in one place.

Your entire pharmacy

operation, in one place.

Your entire pharmacy

operation, in one place.

Unified visibility into workflow and task management across every site you operate – filter by location, compare throughput, and rebalance work between pharmacies.

Triage AI

Incoming documents are sorted, classified, and routed automatically.

Incoming documents

Received

Prescription order

Received 2 min ago

Prescription

Medication record

Received 4 min ago

MAR

Lab result

Received 6 min ago

Lab Result

Clinical document

Received 8 min ago

Clinical Document

Insurance information

Received 10 min ago

Insurance

Triage AI

Fax · Doc 1043

Triage AI

Medication order

Medication orders

100%

Patient name

100%

Routed to

Intake

Incoming documents

Received

Prescription order

Received 2 min ago

Prescription

Medication record

Received 4 min ago

MAR

Lab result

Received 6 min ago

Lab Result

Clinical document

Received 8 min ago

Clinical Document

Insurance information

Received 10 min ago

Insurance

Triage AI

Fax · Doc 1043

Triage AI

Medication order

Medication orders

100%

Patient name

100%

Routed to

Intake

Intake AI

Turns orders from any source into structured data.

Structured order

1

Patient

Jane Smith · 03/22/1978

2

Medication

Morphine Sulfate ER 30 mg

3

Sig

Take one tablet by mouth every 12 hours

4

Quantity / Days supply

60

5

Prescriber

DR. MICHAEL CHEN · 05/20/2025

Medication Profile

Sunrise Hospice

Pending

Patient:

Jane Smith

DOB:

03/22/1948

Medication / Item:

Morphine Sulfate

   ER 30 mg Tablet

Sig:

Take one tablet by mouth

     every 12 hours

Qty:

60

Refills:

0

Prescriber:

DR. MICHAEL CHEN

Date:

05/20/2025

_Lind Chen

Structured order

1

Patient

Jane Smith · 03/22/1978

2

Medication

Morphine Sulfate ER 30 mg

3

Sig

Take one tablet by mouth every 12 hours

4

Quantity / Days supply

60

5

Prescriber

DR. MICHAEL CHEN · 05/20/2025

Medication Profile

Sunrise Hospice

Pending

Patient:

Jane Smith

DOB:

03/22/1948

Medication / Item:

Morphine Sulfate

   ER 30 mg Tablet

Sig:

Take one tablet by mouth

     every 12 hours

Qty:

60

Refills:

0

Prescriber:

DR. MICHAEL CHEN

Date:

05/20/2025

_Lind Chen

Order Entry AI

Keys the complete order into your PMS. New orders and refills, processed 24/7.

RX #24

New

Neurontin 100 mg capsule

Package: 100 CAP

Select product · step 8 of 10

0:55

PMS session

PMS session

0:02

Find patient

Find patient

0:17

Match order

Match order

0:01

Enter fields

Enter fields

0:10

Select product

Select product

0:09

Safety check

Safety check

Complete order entry

Item picked from your inventory

Sig typed out

Quantity and days supply set

Both, end to end

New orders

Refills

Cycle fills

RX #24

New

Neurontin 100 mg capsule

Package: 100 CAP

Select product · step 8 of 10

0:55

PMS session

0:02

Find patient

0:17

Match order

0:01

Enter fields

0:10

Select product

0:09

Safety check

Complete order entry

Item picked from your inventory

Sig typed out

Quantity and days supply set

Both, end to end

New orders

Refills

Cycle fills

Workflow Dashboard

Live status of every Rx at every stage, across all your sites in a single dashboard. Queues built your way

Workflow queue

Every Rx, every stage

Live

All sites

Facility 1

Facility 2

Triage

1

10

Document received

Intake

2

32

Pre-submission

Data entry

3

29

New Rx entered

Filling

2 flagged

143

Fill in progress

Verification

4

60

Ready to verify

Prescriptions

Live Rx status and key details

Live

Rx #

Drug

Patient

Status

Age

RX-10482

Oxycodone 10mg

George, Wilkes

Pending

2h 14m

RX-10491

Lisinopril 20mg

Vega, Lorraine

Overdue

4h 02m

RX-10507

Atorvastatin 10 mg

Nguyen, Peter

In Progress

0h 48m

One view, every site.

Exceptions, not volume

Workflow queue

Every Rx, every stage

Live

All sites

Facility 1

Facility 2

Triage

1

10

Document received

Intake

2

32

Pre-submission

Data entry

3

29

New Rx entered

Filling

2 flagged

143

Fill in progress

Verification

4

60

Ready to verify

Prescriptions

Live Rx status and key details

Live

Rx #

Drug

Patient

Status

Age

RX-10482

Oxycodone 10mg

George, Wilkes

Pending

2h 14m

RX-10491

Lisinopril 20mg

Vega, Lorraine

Overdue

4h 02m

RX-10507

Atorvastatin 10 mg

Nguyen, Peter

In Progress

0h 48m

One view, every site.

Exceptions, not volume

Task Manager

Every issue becomes a task with an owner, a deadline, and a closed loop — tracked across every site.

Tasks

Open work on intakes still in progress, most urgent first

4 unresolved

Unresolved

All teams

Facility 1

Task

Due

Status

Follow up on prior auth

3:00 PM 10.01

Claimed

Verify insurance eligibility

5:00 PM 10.01

Open

Discontinue all active rxs

Discontinue all active rxs

9:00 AM 10.02

Open

Quick actions

Create task

Tasks from anywhere

Assign task

Route to the right team

Track status

Follow up until closed

Resolve

Close the loop

Open

RPh required

Follow up on prior auth

Team

Pharmacists

Deadline

Today 12:00 PM

Owner

Unassigned

Claim task

Tasks

Open work on intakes still in progress, most urgent first

4 unresolved

Unresolved

All teams

Facility 1

Task

Due

Status

Follow up on prior auth

3:00 PM 10.01

Claimed

Verify insurance eligibility

5:00 PM 10.01

Open

Discontinue all active rxs

9:00 AM 10.02

Open

Quick actions

Create task

Tasks from anywhere

Assign task

Route to the right team

Track status

Follow up until closed

Resolve

Close the loop

Open

RPh required

Follow up on prior auth

Team

Pharmacists

Deadline

Today 12:00 PM

Owner

Unassigned

Claim task

Verification

A clean queue for the pharmacist, with a full audit trail behind every order.

Verification

Orders ready for pharmacist review

Rx #

Patient

Drug

Status

Status

RX-10482

George, Wilkes

Oxycodone 10mg

Needs clarification

Review

RX-10491

Vega, Lorraine

Lisinopril 20mg

Ready for review

Verify

RX-10507

Nguyen, Peter

Atorvastatin 10 mg

On hold

View

RX-10512

Kim, Daniel

Metformin 500mg

Ready for review

Verify

RX-10518

Wilson, Amanda

Amoxicillin 500mg

Needs clarification

Review

RX-10491

Ready for review

Vega, Lorraine 02/14/1983

Drug

Lisinopril 20mg

Sig

Take 1 tablet by mouth

every morning

Qty

60

Day supply

60

Prescriber

Dr. Sarah Lee

View in PMS

Varify order

Verification

Orders ready for pharmacist review

Rx #

Patient

Drug

Status

Status

RX-10482

George, Wilkes

Oxycodone 10mg

Needs clarification

Review

RX-10491

Vega, Lorraine

Lisinopril 20mg

Ready for review

Verify

RX-10507

Nguyen, Peter

Atorvastatin 10 mg

On hold

View

RX-10512

Kim, Daniel

Metformin 500mg

Ready for review

Verify

RX-10518

Wilson, Amanda

Amoxicillin 500mg

Needs clarification

Review

RX-10491

Ready for review

Vega, Lorraine 02/14/1983

Drug

Lisinopril 20mg

Sig

Take 1 tablet by mouth

every morning

Qty

60

Day supply

60

Prescriber

Dr. Sarah Lee

View in PMS

Varify order

Results

Faster orders.

Fewer errors.

Faster orders.

Fewer errors.

Faster orders.

Fewer errors.

Every order moves faster and arrives clean.

3X

3X

3X

technician throughput vs. manual processing

Speed

Orders verified in minutes, not hours

Nights, weekends, and surges covered

Deploy bots to match volume, throughput, and peak times

~90%

~90%

~90%

fewer errors reaching the pharmacist

Accuracy

Wrong patient

Wrong strength

Wrong SIG or
frequency

Wrong quantity

Wrong days' supply

Wrong days’ supply

Dosage form

RELIABILITY & DATA

Mission-critical means

we answer for it.

Mission-critical means

we answer for it.

Mission-critical means

we answer for it.

Uptime you can count on

99.9% uptime, backed by an SLA.

Proactive support

24/7 monitoring, with issues caught before you notice them.

HIPAA compliant

Built for health data security.

Your data stays yours

You own all patient, prescription, and operational data, exportable in a standard format at any time.

See Baselayer run your own orders.

See Baselayer run your own orders.

See Baselayer run your own orders.

Baselayer

Rx

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